Support
Support goes straight to the people who build Effrt - no ticket maze, no outsourced help desk. Include your app version (You tab, bottom) and what you were doing when things went sideways - screenshots help.
Expect a reply within 2 working days, usually much faster.
Common questions
How do I cancel my subscription?
Subscriptions are managed by Apple: Settings → your name → Subscriptions → Effrt → Cancel. Cancelling keeps access until the end of the paid period.
How do I restore a purchase on a new phone?
Sign in with the same email, then tap Restore on the plan screen. Your subscription follows your account.
How do I delete my account?
In the app: You → Delete account. It permanently removes your account, plan, history, and social content from our servers - no email required, no retention.
Where did my plan come from?
Plans are AI-generated from your sport, fixtures, availability, and logged training, and adapt week-on-week. They're general fitness guidance, not medical advice.